REFUND POLICY
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At Wofai Empire, we currently do not offer refunds on purchases. This policy helps us maintain fairness and sustainability while offering you high-quality, crafted fashion pieces.
Wofai Empire Refund Policy
- Instead of refunds, we provide exchanges via our Wofai Empire Exchange Voucher, which you can redeem for future purchases.
- Exchange vouchers are issued for the value of the returned product (excluding delivery fees) and are valid for 30 calendar days after issuance.
- Please note that all return items must meet our return criteria (unworn, unwashed, with tags intact, and returned within 7 business days).
For questions about our refund or exchange process, please contact us at info@wofaiempire.com.
Note: Nigerian consumer laws require transparency about return policies, so we encourage customers to read this policy carefully before purchasing. Thank you!